Clarification Text Regarding the Processing of Personal Data for Recording Telephone Calls
I. Data Controller
Within the scope of Article 10 of the Law No. 6698 on the Protection of Personal Data (“Law”) and the Communiqué on the Procedures and Principles to be Followed in Fulfillment of the Disclosure Obligation, this disclosure text, in the capacity of “data controller”, “Veysel Karani Mahallesi 17. Ay Sokak No: 40 16090 Osmangazi/BURSA“ address 0651052922400017 Mersis number, Bursa Trade Registry Directorate 71140 registry number, Bursa Uludağ Tax Office registered 651 052 9224 tax ID number ÖFA OTO AYNA VE YEDEK PARCA SAN TİC PAZ LTD ŞTİ (”ÖFA").
II. Purpose for which Personal Data will be Processed
Your contact information, voice recording and your personal data that you specify in it; It is processed for the purposes of ensuring legal and commercial security, recording and examining notifications such as requests, suggestions, satisfaction, complaints, objections and responding when necessary, planning and execution of business activities and operational processes, conducting communication activities, fulfilling legal rights and obligations, ensuring service quality and continuity and transaction security.
III. Method and Legal Grounds for Collecting Personal Data
Your personal data are collected and stored verbally by voice recording through the ÖFA switchboard system.
Your personal data are processed based on the legal reason “data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject” stated in Article 5/2-(f) of the Law.
IV. To whom and for what purpose personal data may be transferred
Your personal data may be transferred to judicial and administrative authorities and other relevant persons and organizations within the limits set by the provisions of the relevant legislation, limited to the realization of the above-mentioned purposes and the fulfillment of the obligations imposed by the relevant legislation.
V.Rights of the Personal Data Owner listed in Article 11 of the Law
Your rights you can use in accordance with the Law;
♦ Learn whether personal data is being processed,
♦ Request information if personal data has been processed,
♦ To learn the purpose of processing personal data and whether they are used in accordance with their purpose,
♦ To know the third parties to whom personal data are transferred domestically or abroad,
♦ To request correction of personal data in case of incomplete or incorrect processing,
♦ To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the Law,
♦ Request notification of the transactions made pursuant to subparagraphs (e) and (f) of Article 11 of the Law to third parties to whom personal data are transferred,
♦ To object to the emergence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems,
♦ In case of damage due to unlawful processing of personal data, to demand the compensation of the damage.
For detailed information on the issues described above, you can contact ÖFA by using the e-mail address
[email protected].
You can submit your applications regarding your rights under the law to the ÖFA Headquarters in person or through a notary public,
[email protected] address, secure electronic signature, mobile signature or by using your e-mail address that you have previously notified to ÖFA and registered in the ÖFA system with documents certifying your identity and a petition containing your request. In the event that a written response is required to be given by us regarding your application and the written response to be given exceeds 10 pages and / or requires to be given in a recording medium such as CD, flash memory, it will be subject to the fee determined by the Personal Data Protection Board within the provisions of the “Communiqué on the Procedures and Principles of Application to the Data Controller”.
Requests submitted without observing the form and content conditions stipulated by the Law and the relevant sub-legislation may not be taken into consideration by the ÖFA.